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Sprint Complaint - Liars, Thieves, and Rude
Sprint Complaint

Sprint Complaint

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Liars, Thieves, and Rude


DONT DO BUSINESS WITH THIS COMPANY!!!! I was with Sprint for 1 yr. I went in to add an Ipad to my plan because my computer broke and needed something to replace it. He told me the Ipad was FREE! I asked 3 times to verify it was free and even asked about the Galaxy tab and he said it wasnt free but the Ipad was. Well when I get my bill its a $50/service fee and $50+ for the tablet. Luckily the manager returned it without restock fee but when I cancelled and went to AT&T. They sent me a Final Bill for $1200/which included the Ipad which I had returned 2 months before. Every time I call customer service they hang up on me and I spend 1-2hrs all to get hung up on. Then after 2 months of them never sending me a correct final bill they take it among themselves to just take $218 out of my account. After I tell them they no longer have my permission to take money out and I never set up automatic payments with them in the first place. The customer service rep still could never give me a set closure amount and basically said she doesnt care and I wont be getting my money back. So they basically stole from me after I told them they didnt have permission to touch my account and she said they are going to do it with any card I have used to make payments. Not only that I never had service anywhere I was but still had to pay them. Will never do business with them again!!!!


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