Sprint Complaint

Sprint Complaint

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SPRINT IS A RIP OFF


I've been a customer with Sprint for almost 10 years. One reason I was a customer for so long was because of the flexible payment arrangements they provided. Well recently, I guess they've changed their rules or process. Now, when trying to make payment arrangements, they give you a hard time...requiring 70% of the past due bill vs the 50%. I explained to the supervisor, CLAIRE, that I make a payment on my payday, every two weeks, according to my pay schedule. NORMALLY, they accept 50% of the payment & allow me to call back on my payday to pay the balance. NOW, they require 70% and will only extend the arrangement for 1 week....REALLY?? The supervisor, CLAIRE, repeated the same lines....sounding like a robot. They seem not to care about their longtime customers. There are way too many other cell phone carriers to go through instead of paying an arm and a leg FOR CRAPPY PHONE SERVICE & BAD CUSTOMER SERVICE. SPRINT IS A RIP-OFF!!!!!!!!


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