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Sprint Complaint - Sprint- the most terrible phone company I have ever encountered. - Sprint mobile phone provider
Sprint Complaint

Sprint Complaint

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Sprint- the most terrible phone company I have ever encountered. - Sprint mobile phone provider


Switched from Verizon to Sprint thinking I would get a better deal. The old adage," you get what you pay for," is true. I also should have listened to my daughters. Sprint service is terrible. Calls drop all of the time. Customer service is incompetent. The charges are the same as Verizon, with none of the positive attributes of Verizon. Sprint double charges for their services and they add multiple non-descript fees to your bill. I attempted to back up my phone with no sucess. I called customer service, of course they didn't have a clue what I was speaking of. Called Assurant, the insurance company for Sprint, they told me the policy I had did not allow them to speak with me over the phone, I would have to purchase a different policy. Assurant then gave me a number to Sprint customer service. This number turned out to be customer service in Detroit, and they stated they only handled long distance calls. This department then referred me to the same incompetent customer service reps that I began with. Attempted again, on today to speak with customer service to get some resolution with my bill. My mother did not raise me to say in public the things I would like to express about my experience!!!


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