Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Sprint Complaint - WORST CUSTOMER SERVICE-- EVER! - Sprint mobile phone provider
Sprint Complaint

Sprint Complaint

ADVERTISEMENT

WORST CUSTOMER SERVICE-- EVER! - Sprint mobile phone provider


I have been a Sprint customer for the past 6 years. Year after year I have seen the company grow bigger and as they grow bigger, they just get froM good to bad to worst ever. Zero customer service. I just had the most annoying experience EVER.
I started seeing international calling charges on my phone and when I called to esquire about these charges (almost $60), the representative basically told me, this was not the first time I was charged the amount. Apparently I had similar charges in April, so I was told that "If I was so concerned, I should perhaps, review my bill more often like the rest of us do". The problem is my bill in April was not too high for me to notice any weird activities and Sprint just charges me a new amount every month and it is always a rocket science to figure out what relates to what. The customer service representative pretty much hung up on me summarizing that I was too stupid to be a Sprint customer.
Good job Sprint and good job Mr. Hesse, after being a loyal customer for so many years and recommending you to so many people, you have lost my respect for Sprint.
If you are looking for a phone service providers that sends you a new net bill amount every month, and leaves you hanging to deal with the most painful customers service....please do consider Sprint as your top choice and not to forget, they charge you $10 premium service charges but no service.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Sprint
SUBMIT a ticket
for Sprint
WATCH videos
for Sprint
More Sprint Reviews and Complaints MORE reviews and complaints
for Sprint

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Sprint reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team