Sprint Complaint
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sent me to collections
I was with sprint for around 8 years. I was never satisfied, but it was good enough to not force me to switch. I began having difficulty using google maps. It would not work even in middle of a city. I canceled my service no contract or anything, however my last bill was more than I expected. I called 3-4 times asking for them to explain my bill which they couldn't. I then asked them to send me a bill in mail. I confirmed my address every time, and every time I never got a bill. 4-5 months later I find out they send me to collections. I call them up and the sprint collections lady was able to explain my bill and it made sense, however; the damage was done. my credit score was lowered 15 points because they were unable to send me a bill or explain my bill over the phone until I was sent to collections. Avoid Sprint at all costs.
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