Sprint Support Ticket

reverse charges

Created By: jam0599's Picture jam0599 Last Reply: jam0599's Picture jam0599
Priority Level: [Emergency] Status: [Open]
Created: 9 years ago Last Updated: 9 years ago
Department: N/A Replies: 0

Sprint took a 638.50 payment from an account that was not mine, and should have been closed months ago, in fact the account should never have been set up. Made aware when my bank called to let me know I was over drawn. After 6 hours of work I was told the charge was reversed and money would be put back. After a promsied call back was 3 days late called spent another 3+ hours to be told it was not done and they would make a ticket and I would hear from somebody in three to five more days. Really just want the charges reversed so I can close the account.


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