Sprint Complaint

Sprint Complaint

Reviewed by mikewithout

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Making me pay for call overlimit fees on an unlimited line

I have 4 mobile phone lines and received call "overage" fees on one of them as minutes exceeded 500 for the billing period. All 4 lines were supposed to have unlimited calling but only 2 were switched to this plan by the agent. I called and asked for a refund and they only offered me half. Why do I have to pay because their employee didn't make the proper plan adjustments on that line?

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Review Rating: 1 out of 5
Reviewed By: mikewithout
Company: Sprint
Date Added: 9 years ago

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